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FAQs

Do you have a showroom? Yes, we have a large showroom with over 600 products on display.

How long have you been trading? We have been trading since 2016 and are backed by nearly 30 years of industry experience.

If you have any questions, please do not hesitate to call 01844 217075.

Your basket

Recommended accessories

Add the recommended underlay before continuing with your order.

Your total updates when you choose collection or delivery.

Payment

Terms & Conditions

Full delivery information

Delivery information

We deliver to the UK mainland. Door orders can also be delivered to the additional postcode areas listed in our delivery information.

Delivery charges including VAT
Order / delivery areaDelivery charge
CollectionFree
Flooring and worktop orders£72
One door£48
Two doors£54
Three doors£60
Four doors£66
Five doors£72
Six doors£78
Seven or more doors£84
Bifold-door systems and pocket-door systems£84
Thresholds, trims and nosing only — all items up to 1000mm£20
Thresholds, trims and nosing only — any item over 1000mm£40
Polymer adhesive only£50
PVA adhesive only£8
Underlay only£30
Radiator pipe covers or Matching Stain only£3
Free flooring samples — maximum 5 per order£5

Delivery is charged once per order. Accessories can be collected for free or delivered separately. For mixed accessory orders, the highest applicable delivery charge is applied once. Accessories ordered with flooring are included in the £72 flooring delivery charge. Flooring and worktop delivery is £72 per order anywhere within the UK mainland. Standard door delivery is based on the number of doors. Bifold-door systems and pocket-door systems cost £84 delivery. Door accessories are only available with a door and have no additional delivery charge. The standard Deanta delivery charge is capped at £84 before postcode surcharges. Any applicable postcode surcharge is calculated automatically before payment. For mixed orders, the highest applicable standard delivery charge is applied once, plus any Deanta postcode surcharge.

Free collection from our warehouse. Oakley Wood Timber, Unit 4, Walnut Farm, Worminghall Road, Oakley, Buckinghamshire HP18 9GN. Please wait for confirmation that your order is ready before collecting.

Our accessories are carried in stock and can be collected the same day. For all other items that are needed urgently please contact us prior to ordering. Collections can take up to 2 weeks if we need to bring the item into stock.

For more information on our deliveries .